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Instructions

 

This is a free online tool designed to assist ship managers willing to have a snapshot of their company or a department's performance based on their priorities.  The priorities are the four perspectives Financial, Customer Satisfaction, Know-How, and Internal Process.

For a more detailed analysis or daily monitoring or all department and ships use the Nautilus software.

 

Step 1. Determine the priorities among your business perspectives for Financial, Customer Satisfaction, Know-How, and Internal Process
Step 2. Check your consistency should be less than 10
Step 3. Answer the questions below by shifting the bars
Step 4. Compare the Total Score when you change values of KPIs or Perspectives

Step 5. If you need assistance with interpretation, please contact us

 

The tool does not save data in any form for confidentiality purposes

Performance Calculation

Finance

Customer Satisfaction

Finance

Internal Process

Finance

Know How

Customer Satisfiction

Internal Process

Customer Satisfaction

Know How

Internal Process

Know How

Finance

Percentage Increase (Or Decrease) Off-Hire Days Compared to Last Month (KP1)

Percentage Increase (Or Decrease) of Additional Authorized Expenses Compared to Last Month (KP2)

Percentage Increase (Or Decrease) of Planned Budget Compared to Last Month (KP3)

Percentage Increase (Or Decrease) of Cash Flow Compared to Last Month (KP4)

Customer Satisfaction

Percentage Increase (Or Decrease) Rejection Of Vessel Or Holds/Tank Before Loading Compared to Last Month (KP1)

Percentage Increase (Or Decrease) of Delays (Lost Hours) Compared to Last Month (KP2)

Percentage Increase (Or Decrease) of PSC Deficiencies Compared to Last Month (KP3)

Percentage Increase (Or Decrease) of Cargo-Related Claims Compared to Last Month (Kp4)

Know How

Percentage Increase (Or Decrease) Training Days Per Office Employee Compared to Last Month (KP1)

Percentage Increase (Or Decrease) Of New It Applications Compared to Last Month (KP2)

Percentage Increase (Or Decrease) Fleet Incidents & Near Miss Compared to Last Month (KP3)

Percentage Increase (Or Decrease) Energy Efficiency Reduction Compared to Last Month (KP4)

Internal Process

Percentage Increase (Or Decrease) of Supervisors’ Vs Labour Ratio Compared to Last Month (KP1)

Percentage Increase (Or Decrease) of Sickness Days Of Employees at Company’s Office Compared to Last Month (KP2)

Percentage Increase (Or Decrease) of Rest Hours Violations Compared to Last Month (KP3)

Percentage Increase (Or Decrease) Failure of Critical Equipment and Systems Compared to Last Month (KP4)

Finance
Customer Satisfaction
Internal Buissness
Know How
Consistency